Bones Coffee Co.

Knowledge base

• Bonafide Knowledge center!

  Order changes/returns

  • How Can I Change My Order?
  • Return & Exchange Policy

  Brewing instructions/guidelines

  • Hario Cold Brew Bottle Instructions
  • Pour Over Instructions
  • Flash Chill Instructions

  Merchandise information

  • Do You Sell Cool T-Shirts?
  • Do You Sell Mugs?
  • Do You Sell Tumblers?

  Coffee Product Information

  • Can I Choose A Custom Grind?
  • What Is Your Decaffeination Process?
  • Do You Offer Any Of Your Coffee In Decaf?
  • Do You Have Kosher Coffee?
  • Is Your Coffee Vegan or Organic?
  • Our Coffee Process

  Tracking and carrier information.

  • Shipping Timeframes
  • How do I track my order?

• FAQ's

  FAQ

  • What Do I Do If My Mug Breaks in Transit?
  • How Can I Purchase a Gift Card?
  • Can I Retroactively Collect Reward Points?
  • Can I Retroactively Apply a Discount Code?
  • Can I Use a Discount Code or Gov-X Discount With a Subscription?
  • Can I Change Anything Else About My Subscription?"

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