Once the order is fulfilled you will receive an email with tracking information. If you have not received a tracking email, please reach out to our customer support team and support@bonescoffee.com for assistance.
How do I track my order?
Once the order is fulfilled you will receive an email with tracking information. If you have not received a tracking email, please reach out to our customer support team and support@bonescoffee.com for assistance.
Comments
7 comments
1319293 order number, ordered September 29th. App says order placed, no tracking number. Location? Why is it taking so long for a tracking number?
Placed order over a week ago and still no response on if it's even shipped yet
I received an order confirmation on 11/29/21. However I did not receive a tracking number. I also have not received my order.
I placed my order more than a week ago, I have not received any confirmation on if it was shipped or when it would be shipped after reaching out to customer service.
I have not received tracking and confirmation was over a week ago. I'm worried about Christmas and not very happy as I got no response to inquiry eithet
I made an order Monday December 13th and I still have not received any sort of shipping information. I did reach out to try to find out if my order would would make it to me by Christmas, and all I got were articles with keyword responses but it still didn't answer my question. If things aren't going to get people by Christmas, you should at least warn them before they purchase it that it'll arrive after Christmas
Placed order and received tracking. Order still not received 2 weeks later, FedEx tracking shows it stuck across the country but that's all the ChatBot can tell me. No ability to talk to a person, ChatBot is like being stuck in a circle of Hell.
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