Q: "WHAT IS THE BEST WAY TO STORE MY COFFEE?"
A: Coffee is best stored in an opaque, airtight container in a cool, dry place. You do not want your beans exposed to light or humidity, as it can compromise the freshness and quality! If properly stored, our ground coffee will stay fresh for about 4 weeks from opening. Whole bean coffee will stay fresh for about 8 weeks from opening.
Q: "IS YOUR COFFEE KETO FRIENDLY?"
A: Absolutely! We do not use sugar or sweeteners in our flavors, and each brewed 8oz cup has approximately 2 calories, 0g carbs and 0g sugar!
Q: "ARE THERE ANY SUGARS OR ADDED SWEETENERS IN YOUR COFFEE?"
A: Our coffees do not contain any sugars or artificial sweeteners.
Q: "IS YOUR COFFEE VEGAN/ORGANIC?"
A: While not currently certified vegan our coffee does not contain any milk, egg or dairy products. At this time we do not offer any certified organic varieties. Our Peppermint Hot Chocolate does not contain any milk, egg or dairy products, Our Drinking Chocolate includes marshmallows, which does contain gelatin.
Q: "IS YOUR COFFEE GLUTEN FREE?"
A: While not currently certified, our coffee does NOT contain any gluten or wheat ingredients. Coffee is the only product in our facilities and it never comes into contact with anything containing wheat or gluten.
Q: "IS YOUR COFFEE CERTIFIED FAIR TRADE?"
A: We receive samples weekly from farms across the globe as their crops come to harvest. Our sample roasts allow us to determine where we will source our next shipments. From Central and South America to Africa and the South Pacific, we choose to source only the top graded crops. We decided not to certify as Fair Trade because the cost the farmers pay in fees often negates the benefit to them. Rest assured that we negotiate fair prices with our coffee farmers, and every bean is sourced ethically.
Q: "IS YOUR COFFEE KOSHER?"
A: While we are currently certified, not all of our bags have been updated to reflect this. Link to Kosher products
Q: "ARE THERE ANY ALLERGENS PRESENT IN YOUR COFFEE?"
A: While not currently certified, our coffee is free of all major allergens recognized by the FDA. This includes: dairy, eggs, fish, crustacean shellfish, peanuts, tree nuts, wheat, soybeans.
Q: "DO YOU OFFER ANY OF YOUR COFFEE IN DECAF?"
A: Yes we do! At this time we do not offer DECAF in sample packs or in Bones cups. You can find all of our decaf varieties here: https://bonescoffee.com/collections/decaf-coffee
Q: "WHAT IS YOUR DECAFINIZATION PROCESS?"
A: Through the Swiss Water Process, we are able to decaffeinate our beans. This process relies on caffeine solubility (dissolvability) and osmosis to remove caffeine from green coffee beans. Since the Green Coffee Extract already contains the other elements of flavor, those substances won't dissolve from the beans and just the caffeine is removed.
Q: "HOW LONG DOES IT TAKE TO MAKE YOUR COFFEE?"
A: We always strive to get orders out as quickly as possible, but we'll never sacrifice quality for speed. After you place your order, the following business day we manually import that order, we begin the roasting and flavoring process (days 1 & 2), Then we grind (unless whole bean) and bag your coffee (Day 3), and then we pack up your box and get it ready for the courier to pick up orders for shipping (Days 4 & 5).
Q: "DOES THE EGGNOG FLAVOR CONTAIN CLOVE OIL?"
A: Yes, the Eggnog flavor does contain clove oil. It is not recommended to be stored in plastic containers as prolonged exposure to plastic can cause etching.
Q: "WHAT ELSE CAN YOU TELL ME ABOUT YOUR COFFEE?"
A: Our beans are low acidity (except the single origins). All of our coffees are medium roast (except Sumatra, Army of Dark Chocoalte, Dark Roast). All of our preground coffee is a medium grind (except the Espresso which is a fine grind). We do not grind our Bourban Barrel Beans.
Q: "WHAT IS THE NUTRITIONAL INFORMATION FOR YOUR COFFEE?"
A: The ingredients are as follows: 100% Arabica Coffee, Natural & Artificial Flavors. Since flavors are proprietary (means it's top secret information) we do not provide a more extensive breakdown. The FDA only requires that the major allergens (Milk, Dairy, Eggs, Wheat, Gluten, Tree Nuts, Peanuts, Soy, Fish, Shellfish) are disclosed if present. None of our varieties contain any of these allergens.
The nutritional info of our coffee per 8ox cup is as follows:
- Calories: 2
- Total Fat: 0g
- Cholesterol: 0mg
- Sodium: 0mg
- Total Carbohydrate: 0g
- Dietary Fiber: 0g
- Sugars: 0g
- Protein: 0g