Stephanie
- Total activity 53
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Activity overview
Latest activity by Stephanie-
Stephanie created an article,
Hario Cold Brew Bottle Instructions
For optimum brewing, the instructions for the Hario Cold Brew Bottle are as follows: 1. Add 100g coffee grounds to filter. 2. Pour water through filter (while in bottle) to start the extraction ...
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Stephanie created an article,
Can I Choose A Custom Grind?
All of our pre-ground coffee is set to a medium grind (with the exception of Espresso, which is a fine grind). Bourbon Barrel-Aged and Wicked Rum are only available as whole bean.
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Stephanie created an article,
Do You Sell Cool T-Shirts?
We sell Men's and Women's Tees. The Men's sizing is considered to be a true to fit scaling. The Women's sizing is "slim fit" and is typically 1-2 sizes smaller than normal. Sizing charts can be fou...
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Stephanie created an article,
What Do I Do If My Mug Breaks in Transit?
Please send a photo of the damaged mug to our customer support team at Support@BonesCoffee.com and we will help you out with a replacement.
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Stephanie created an article,
Do You Sell Mugs?
We offer stamped mugs. These beautiful ceramic mugs are hand-thrown in the USA by Deneen Pottery and feature large handles for a comfortable sipping experience. These mugs are: Dishwasher & micro...
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Stephanie created an article,
How Can I Purchase a Gift Card?
All of our gift cards are electronic. Once purchased, the gift card will be sent to your e-mail and you can forward it to the recipient. Gift cards are available for purchase Here
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Stephanie created an article,
Can I Retroactively Collect Reward Points?
Reward points can be retroactively distributed for the most recent order. Reach out to our customer support team at support@bonescoffee.com for assistance. To prevent missing out on points, make su...
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Stephanie created an article,
Can I Retroactively Apply a Discount Code?
Unfortunately we can’t guarantee that we will be able to retroactively apply discounts if you did not place your order the same day the discount code is released. Please feel free to reach out to o...
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Stephanie created an article,
Can I Use a Discount Code or Gov-X Discount With a Subscription?
Unfortunately at this time we cannot stack discounts with the subscription discount. We advise our customers to pause their subscription service if there is a better deal available, or rewards poin...
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Stephanie created an article,
Can I Change Anything Else About My Subscription?"
Yes, you can update the frequency the orders are shipped, the items in the subscription, the payment method, and the shipping or billing address. You can also pause or cancel the subscription at an...